FastBots

مصمم خصيصًا للمحاسبين ومسؤولي الحسابات

The Accountant Chatbot That Handles Repetitive Client Questions

Most enquiries to an accounting firm are the same handful of questions — deadlines, fees, what documents to send, whether you work with limited companies. FastBots learns your firm's services and process once, then answers those questions on your website day or night. When a question needs real judgement, your team can step in through live chat.

Harper & Lane Accountants
Self assessment feesSwitch accountant?VAT helpDocuments neededBook a call
اطرح أسئلتك هنا...
fastbots.ai

Providing AI Chatbots to Trusted Brands Around The World

حزم التصميم
سينجينتا
بينكبوب
بابور
إنقاذ القطط الكبيرة
هوليداي إن
مانسوري
جامعة ميامي
جامعة أريزونا
رينتوكيل إنيشال
طريقة ويم هوف
رويال كاريبيان
وايلي
UBB
تذاكر عبر الإنترنت
وايلد فورك
مرحبًا باريس
حزم التصميم
سينجينتا
بينكبوب
بابور
إنقاذ القطط الكبيرة
هوليداي إن
مانسوري
جامعة ميامي
جامعة أريزونا
رينتوكيل إنيشال
طريقة ويم هوف
رويال كاريبيان
وايلي
UBB
تذاكر عبر الإنترنت
وايلد فورك
مرحبًا باريس

إجابات سريعة

الأسئلة الشائعة التي يطرحها المحاسبون

What is an accountant chatbot?

An accountant chatbot is a website assistant trained on your firm's own information — services, fees, deadlines, onboarding steps and FAQs. It answers prospective and existing client questions in plain English, captures new-client enquiries, and passes anything sensitive to a real person on your team.

What can it actually answer for an accounting firm?

General questions about your services, pricing tiers, what documents you need, key tax deadlines, software you support and how onboarding works. It won't give specific tax, VAT or accountancy advice — it sticks to your firm's information and routes anything that needs professional judgement to a team member.

Will it replace our reception or admin team?

No. It handles the repetitive enquiries that interrupt focused work — pricing, document checklists, deadline reminders — so your team spends time on real client work. When a conversation needs human judgement, live chat on the Business plan lets someone take over the same chat.

كم من الوقت يستغرق الإعداد؟

Most firms have a working chatbot in under an hour. Point it at your website, add a few PDFs or onboarding documents, write a short instruction about tone and what not to answer, then paste one line of code on your site.

لماذا FastBots

لماذا يستخدم المحاسبون FastBots

Answers Client Questions Outside Office Hours

Prospects often research accountants in the evening. The chatbot answers questions about services, fees and onboarding at 9pm so the enquiry isn't lost to a competitor by morning.

Captures New-Client Enquiries With Context

When someone asks about switching accountants or starting a limited company, the bot collects their name, email, business type and a short brief — so your team isn't starting from zero on the call.

Explains The Document Checklist

Clients constantly ask what to send for self assessment, year-end accounts or VAT. The bot walks them through the list you've trained it on, so less time is spent chasing.

يُذكِّر الناس بالمواعيد النهائية المهمة

Trained on your own deadline summaries, the bot can tell visitors when self assessment, corporation tax or VAT returns are due — without giving regulated advice on their specific situation.

Hands Off To A Real Person When Needed

On the Business plan and above, live chat lets a team member take over the same conversation when a prospect has a more involved question or wants to discuss fees properly.

Acts As An AI Agent For Onboarding Intake

FastBots is a chatbot first, but with Zapier or Make connected it works more like an AI agent — gathering business type, turnover band and contact details, then pushing that into your CRM or spreadsheet once the chat ends.

Stays Inside Your Firm's Information

You decide what sources it can use. Trained on your website and uploaded documents only, it won't invent fee quotes or guess at HMRC rules — it points clients to the team for anything outside its remit.

Replies To Routine Email Enquiries

On the Business plan, the bot can answer incoming emails using the same training — useful for the repetitive 'what do you need from me?' messages that flood the inbox in January.

سيناريوهات واقعية

حيث تثبت جدارتها

Pricing And Package Questions

Visitors ask about self assessment, limited company packages or bookkeeping fees. The bot shares your published pricing and offers to book a call for anything custom.

الانتقال من محاسب آخر

Explains your switching process — professional clearance, requesting records, onboarding timeline — and captures the prospect's current accountant and business details.

أسئلة حول توافق البرامج

Confirms whether you work with Xero, QuickBooks, FreeAgent or Sage based on what you've told it, without claiming a native integration you don't have.

Document Upload For Onboarding

With file uploads turned on, prospects can send a recent set of accounts or an ID document during the chat — useful for kicking off onboarding before the first call.

Self Assessment Season Triage

Handles the January wave of 'when do you need my information?' and 'have you received my docs?' style questions, freeing your team for the actual returns.

VAT And Payroll Service Enquiries

Answers whether you offer VAT registration, MTD filing or monthly payroll, and what's included — then captures the enquiry if the prospect wants a quote.

تسجيل العملاء المحتملين خارج ساعات العمل

Quietly collects evening and weekend enquiries with a clear next step, so prospects feel handled even when the office is closed.

Internal Knowledge For Junior Staff

A private chatbot trained on your firm's procedures, fee policy and onboarding checklists — useful for junior staff who'd otherwise interrupt a senior.

جربه مجانًا

Sound Like It Would Save Your Team A Few Hours A Week?

خطة مجانية، دون الحاجة إلى بطاقة ائتمان. أنشئ أول روبوت دردشة خاص بك في غضون دقائق.

الإعداد

انشره على موقعك في غضون دقائق

https://harperlane-accountants.com
  • /الخدمات/التقييم الذاتي
  • /services/limited-company
  • /الأسعار
  • /switch-accountants
  • /onboarding/documents-checklist

وجهه إلى موقع شركتك الإلكتروني

Drop in your domain and FastBots crawls your service pages, fee guide and FAQs. Add any PDFs, onboarding packs or Google Docs you want it to read.

النغمةالخيار البديلنموذج التسجيل

صوت مجلس النواب

Calm, professional and plain English. Answer from the firm's website and documents only. Never give specific tax, VAT or accountancy advice — for anything that needs professional judgement, offer to pass the question to a qualified accountant on the team.

حدد الأسلوب والحدود

Tell it to stay calm, professional and never give specific tax advice. Set a fallback message like 'one of our accountants will follow up' for anything outside scope.

<script defer
src="fastbots"
معرف الروبوت="معرف-الروبوت-الخاص-بك"
></script>

الصق سطراً واحداً على موقعك

Copy the embed snippet into your website — WordPress, Squarespace, Webflow or custom HTML. The chat widget appears in the corner, ready for client questions.

مقارنة نزيهة

How FastBots Compares For Accountants

Most firms weighing this up have already tried a generic contact form, an outsourced answering service, or simply letting evening enquiries pile up in the inbox. Here's how an accountant chatbot trained on your own content compares.

FastBots
ابتداءً من 39 دولارًا في الشهر
خدمة الرد على المكالمات
Per-call or monthly
نموذج الاتصال فقط
مجاني
الرد على الأسئلة المتعلقة بالخدمات والرسوم
From your own pricing and service pages
نعم
trained on your site
Reads a script, escalates the restNo — visitor waits for email
متاح على مدار الساعة طوال أيام الأسبوع
بما في ذلك المساء وعطلات نهاية الأسبوع
نعم
Often office hours onlyForm goes to inbox
Captures Structured Enquiries
Name, business type, brief
Yes, with custom lead form
نعم، تم التقاطها عبر الهاتف
حقول النموذج الأساسية
Human Takeover In Same Chat
Live chat on Business plan and up
Yes, on Business plan
Call gets transferredNo, switches to email
Knows Your Onboarding & Documents
From PDFs and website
نعم
trained on your content
Only what's in the script
لا
Cost Model
What you actually pay
Flat monthly from $39Often per-call chargesFree, but slow follow-up

تعكس هذه المقارنة الخيارات الشائعة. قد تختلف الأدوات الأخرى — لذا، تأكد دائمًا من الأسعار والميزات الحالية قبل اتخاذ القرار.

جربه مجانًا

Build A Bot For Your Firm On The Free Plan First

خطة مجانية، دون الحاجة إلى بطاقة ائتمان. أنشئ أول روبوت دردشة خاص بك في غضون دقائق.

يوم رائع! لم نستخدم البرنامج منذ فترة طويلة، لكنه ساعدنا اليوم في الحصول على أول عميل محتمل. أنا معجب جدًا بإمكانيات البرنامج. شكرًا!
R
روبرت ب. سويفت
مؤسس شركة «جريفين وجونسون» لإعداد الإقرارات الضريبية

هل لديك أسئلة؟

الأسئلة المتكررة

الأسئلة الأكثر شيوعًا قبل قيام الفرق بالتسجيل. إذا لم تجد سؤالك هنا، فسيقوم فريق الدعم لدينا بالرد عليك في غضون ساعات خلال أيام العمل.

هل سيقدم روبوت الدردشة المشورة الضريبية؟

No, and we don't recommend setting it up to. FastBots is positioned as an information and intake tool — it answers questions about your firm's services, process, pricing and what documents you need. For anything that depends on a client's specific circumstances, it should route the question to a qualified accountant on your team.

Does it integrate natively with Xero or QuickBooks?

Not as a native data integration. The bot can confirm that your firm works with Xero, QuickBooks, FreeAgent or Sage if you've trained it on that, but it doesn't pull client data from those tools. For sending captured leads into a CRM or spreadsheet, Zapier or Make workflows handle that once the chat ends.

Can clients upload documents through the chat?

Yes, if you turn on file uploads. Supported types include PDFs, Word documents, CSVs and common image formats — useful for receiving a recent set of accounts or an ID document at the start of onboarding. Anything sensitive should still follow your normal secure-document process.

Will it replace our admin team or receptionist?

No. The goal is to absorb the repetitive enquiries — fees, deadlines, document checklists — that interrupt focused work. Your admin team still handles the conversations that need judgement, and live chat lets them step into any chat that needs a human touch.

Can it book consultations for us?

It can't book directly into a calendar mid-conversation. What it can do is capture the request — preferred date, business type, what the prospect wants to discuss — and send it to your team by email or into your scheduling tool through a Zapier or Make workflow. You can also share your existing booking link in the chat.

How does the human handover work?

On the Business plan and above, live chat lets your team claim a conversation when the bot can't answer or the visitor asks for a person. They see the full chat history, reply in real time, and you set availability hours so it's only offered when someone's around. Outside those hours, the bot collects details for follow-up instead.

How do we make sure it doesn't make things up?

You control the knowledge sources. Train it on your website and approved documents only, write a clear custom instruction telling it to stick to firm-specific information, and set a fallback message for anything it doesn't know. You can also review chat history and the Knowledge Assistant flags questions the bot couldn't answer well.

What happens during self assessment season?

The bot is most useful in January, when the same questions arrive constantly — 'have you received my docs?', 'what do you need from me?', 'when's the deadline?'. Trained on your process and document checklist, it answers most of these on its own and captures the rest as enquiries for your team to triage.

كم تبلغ تكلفتها؟

The free plan covers 1 chatbot and 50 messages a month — enough to build and test a bot for your firm. Paid plans start at $39/month for the Essential plan. Live chat, email replies and auto-retraining come in on the Business plan at $89/month.

Can it work as an AI agent rather than just a Q&A bot?

Yes, in a layered way. FastBots is an AI chatbot first, but with live internet search turned on or a Zapier or Make workflow connected, it behaves more like an AI assistant — gathering details across a conversation, deciding when to escalate, and pushing the captured information into your CRM or onboarding tool once the chat ends. It doesn't take live actions like booking or invoicing mid-conversation.

Build Your Firm's Chatbot Today

Start on the free plan, point it at your website, and see how it handles your most common client questions before paying a penny.

  • خطة مجانية، دون الحاجة إلى بطاقة ائتمان
  • Trained on your firm's content
  • Set up in under an hour
  • Upgrade only when ready