الأسئلة الأكثر شيوعًا قبل قيام الفرق بالتسجيل. إذا لم تجد سؤالك هنا، فسيقوم فريق الدعم لدينا بالرد عليك في غضون ساعات خلال أيام العمل.
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Not directly into a booking platform. The chatbot captures the enquiry — name, goal, preferred time, contact details — and emails the lead to you so you can confirm and add it to your calendar. If you use Zapier or Make, you can route that lead into a Google Sheet, your CRM or an email list automatically once the chat ends.
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Not natively. The chatbot can answer questions about your sessions and capture interested leads, but it doesn't sync directly with booking platforms. The simplest workflow is: the bot collects the trial-session enquiry, emails it to you, and you confirm the booking in your existing system.
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We strongly recommend not setting it up that way. A chatbot can't assess individual fitness levels, injuries or health conditions, and giving generic advice can cause harm. Keep it focused on answering enquiries — services, pricing, schedule, trial bookings — and let actual coaching happen in your sessions.
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You can set a fallback message — something like 'Good question, let me get Maya to come back to you on that' — and the bot will offer to take their contact details. You can also review unanswered questions in chat history and add the answers so the bot handles them next time.
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Yes, on the Business plan ($89/month) and above. Live Chat lets you jump into a conversation when something needs your input — for example, a prospect with a previous injury asking whether you can work with them. You set your available hours and the bot only offers the handover during those times.
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Yes — Instagram is one of the supported channels, and most fitness instructors get the bulk of their enquiries there. You connect the same trained bot to your Instagram and Messenger inboxes, so prospects get an instant reply regardless of where they message you.
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About five minutes for a basic bot. You point FastBots at your website, it crawls your services and pricing pages, you set the tone, and you paste an embed snippet onto your site. Connecting Instagram or Messenger takes a few extra minutes each.
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There's a free plan with one chatbot and 50 messages per month — no credit card needed — which is enough to test it on your own site. Paid plans start at $39/month for the Essential plan, which includes Instagram, Messenger and Zapier/Make workflows. Live Chat handover starts on the Business plan at $89/month.
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You can retrain the bot any time by re-crawling your website, or you can edit the trained text directly. On the Business plan and above, you can set auto-retraining daily, weekly or monthly so the bot stays in sync when you update your pricing or class times.
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Yes. In the Tune AI area, you write custom instructions that set the personality — friendly, encouraging, beginner-friendly, no hard sell. You can also adjust the welcome message, suggested questions and lead form copy so the whole thing reads like your brand, not a templated bot.