الأسئلة الأكثر شيوعًا قبل قيام الفرق بالتسجيل. إذا لم تجد سؤالك هنا، فسيقوم فريق الدعم لدينا بالرد عليك في غضون ساعات خلال أيام العمل.
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The chat widget is added through Wix's documented embed process, so it works on Wix plans that allow custom embeds. You'll paste the FastBots snippet into your Wix site editor and the widget appears across your pages.
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You choose. In Knowledge Sources, you can keep answers strictly to your trained Wix content, or allow selected general AI knowledge and live internet search where it makes sense. Most Wix site owners start strict and loosen up later.
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Not natively. FastBots doesn't write into Wix Bookings. What it can do is collect the visitor's preferred time and contact details inside the chat, then pass them to your team: either by email or through a Zapier or Make workflow.
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No, FastBots doesn't have a live data connection to Wix Stores. It can answer pre-purchase questions about products, shipping and returns from your trained product and policy pages, and capture order enquiries for your team to handle.
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Most Wix site owners can crawl their site, set the tone, and paste the embed snippet in around five minutes. Refining the answers and adding extra Q&As takes a little longer, but you can launch a useful first version the same day.
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You can review every conversation in Chat History and spot where the bot struggled. Add a Q&A entry, tweak your Tune AI instructions, or update the source page in Wix and retrain. On Business plan and above, Knowledge Assistant highlights the questions the bot couldn't answer well.
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Yes, on Business plan and above. Live Chat lets a team member claim an incoming chat, see the previous conversation and reply in real time. You set availability hours so handover is only offered when someone's around.
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On Business plan and above, you can schedule Auto Retrain daily, weekly or monthly so the bot picks up the latest content. On lower plans you can retrain manually whenever you make a meaningful change.
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Yes, branding can be removed on Premium and above, or added as an add-on on eligible plans. The Reseller plan goes further with full white-label, custom domain and custom "Powered by" text.
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There's a free plan with 1 chatbot and 50 messages/month, no credit card required. Paid plans start at $39/month (Essential). Live Chat, Auto Retrain and Email Replies are on the Business plan at $89/month. See the live pricing page for current limits.